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What are the payment options?
At the moment, we have paypal, zelle, and quickpay . You will see an icon pop up once you check out and you may select which payment method to use.
What is your return policy?
You have 14 Days to make a return. Merchandise like Jeans, blouses, shorts, shoes we will gladly accept. Online purchase exchange are only available in store. The items you wish to return must be unworn, unwashed, undamaged and must have their original tags attached to all of them. Please be aware the following items cannot be returned or exchanged
-Waist Trainers or Girdles
-Bodysuits
-Jewelry
-underwear/bras
-beauty product
How to Return
At Fashion Elaiza's ,please make sure to contact us to let us know you want a refund. If you wish to return multiple things make sure to return them together to avoid additional fees. A cost of $7.99 will de deducted from your refund. The returns you make will be processed within 7 business days upon receipt of your package. Please Allow 1-2 billing cycles for it to appear in your statement. Returns from international and fpo/apo addresses ,please allow 2-3 billing cycles for it to appear on your statement. The refund will be issued to the original payment account used to purchase the order. Please Note We will not accept C.O.D. delivery. Returning shipping charges are non-refundable. Due to Covid-19,your refund will need a 2-5 days to process. Thanks for your patience and comprehension.